Social work
At LEO, I am listened to.
Housing, money, work or family: if any of these are weighing on you, our social worker is here for you. She listens, sorts through what needs doing with you, helps with applications and shows you where to find support in Vienna. Everything you discuss with her is confidential.
How our social worker can help
Getting your bearings
Looking at your situation together (psychosocial assessment of needs and resources)
Information about further support services
Money and applications
Applications for long-term care allowance (Pflegegeld), funds, grants and subsidies
Applications to MA 40, e.g. minimum income support (Mindestsicherung)
Family allowance (Familienbeihilfe) and childcare allowance (Kinderbetreuungsgeld)
Debt counselling
Housing
Housing benefit (Wohnbeihilfe, MA 50)
Help if you're at risk of losing your home (eviction prevention)
Support when looking after your home and yourself becomes too much (self-neglect)
Care and support
Home care services (e.g. home help), 24-hour live-in care and residential care (care homes)
Support for carers who feel overwhelmed by looking after a relative
Advice on adult guardianship (Erwachsenenvertretung)
Work and lifestyle
Advice on work: returning to work, parental leave (Karenz), part-time work
Advice on lifestyle-related health risks
Difficult situations
Advice on domestic violence
Advice on addiction
Support in crisis situations
If you are in danger
If you're in immediate danger, call the police on 133. The women's helpline against violence (Frauenhelpline) is available around the clock and free of charge on 0800 222 555. In an emotional crisis, the Telefonseelsorge helpline is available around the clock on 142.
Appointment and costs
For our patients, the consultation is covered by health insurance, you pay nothing for it. You can book an appointment in consultation with your doctor.
Please bring: everything related to your request, for example notices, letters from authorities, reminders or the rental agreement.
Schedule an appointment
The first step is a conversation with your doctor. There, we will discuss your concerns and then arrange an appointment with our social worker together. Please book a doctor's visit for this. If this is your first time visiting us, please select "New patient".
